7 service requests that make IT support folks cry

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From: "Network World After Dark" <nww_newsletters@newsletters.networkworld.com>
Date: Sep 25, 2013 9:01 PM
Subject: 7 service requests that make IT support folks cry
To: <aquarianm@gmail.com>
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	Cisco's Unified Access plan challenged | We are all a bunch of bigoted jerks...about technology
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	7 service requests that make IT support folks cry Every day, in organizations around the globe, the IT team supports requests that range from common usage requirements to the downright bizarre. When you work in IT, you move from one fire, to putting out to the next. But sometimes, those requests and emergencies just make one want to scream. CSO reached out to a few sources for stories about support incidents that made security managers and IT folks cry. Read More   RESOURCE COMPLIMENTS OF: SolarWinds Free Whitepaper from SolarWinds: NetFlow Tips & Tricks Network bandwidth usage is one of the biggest contributors to your network performance. By taking advantage of the flow technology that is built into most routers and switches, you can quickly identify bottlenecks and troubleshoot bandwidth related problems. Take your NetFlow skills to the next level! Read this FREE whitepaper for an introduction to NetFlow & other flow technologies, as well as configuring your network to collect flow data. In this Issue Cisco's Unified Access plan challenged We are all a bunch of bigoted jerks...about technology Kindle Fire HDX tablets show big push for business users Startups cleaning up Exchange, Gmail & JavaScript Quick Look: Microsoft's new Surface family and accessories Why 15% of Americans still aren't using the Internet F-Secure's Mikko Hypponen: George Orwell was an optimist Google creates network for tech startups Strip club sues Oracle over unpaid $33,540 tab CIOs Share How They Made the Leap to CEO Ten tech titans and their temper tantrums RESOURCE COMPLIMENTS OF: SolarWinds® SolarWinds® Takes Systems Management to New Depths Explore the next generation of integrated database and systems management with SolarWinds® Server & Application Monitor! Discover highly detailed SQL Server® performance monitoring, integrated database, application & server monitoring, statistical thresholds from baselines, and web-based reports & console, even from mobile devices. Learn more and explore it fully featured and free for 30 days! Cisco's Unified Access plan challenged Cisco's Unified Access campus networking strategy is about to get some revived competition. Read More   We are all a bunch of bigoted jerks...about technology It is amazing to me how many technologies that we, as nerds, use (and don't use) based solely on our own prejudices towards (and against) any given piece of tech, even when those prejudices are no longer relevant (and, perhaps, never were). Case in point: Apple. (No, this isn't an anti-Apple article... it just makes an excellent example.) Read More   Kindle Fire HDX tablets show big push for business users Amazon Wednesday unveiled two Kindle Fire HDX tablets with features that indicate a clear attempt to attract business users to the platform. Read More   Startups cleaning up Exchange, Gmail & JavaScript   Finding an enterprise IT company at a startup gathering these days can be like searching for an obscure email in a crowded inbox. But in prepping to attend Tuesday night's Web Innovators Group (Webinno) event in Cambridge, Mass., I did find one, and maybe two enterprise-focused newcomers: Skimboxand Qbaka. Read More   Quick Look: Microsoft's new Surface family and accessories Microsoft's 2nd generation products mean more responsive devices and more time unplugged. Read More   Why 15% of Americans still aren't using the Internet A new Pew report sheds light on the still-significant population of American adults – 15%, in fact – who don't use the Internet. Read More   F-Secure's Mikko Hypponen: George Orwell was an optimist   Finnish security firm F-Secure Labs released a Threat Report [pdf] for the first half of 2013; it shows "a continued rise in exploit-based attacks, particularly against Java, and an increasing sophistication in mobile threats." Regarding exploits, the most common attack vector, "users in the US saw the most vulnerability-related attacks, with 78 out Read More   Google creates network for tech startups Google announced today it is building a network for tech entrepreneurs in seven North American cities. Read More   Strip club sues Oracle over unpaid $33,540 tab A San Francisco strip club has filed a lawsuit against Oracle, alleging an employee of the software giant didn't pay a US$33,540 bill run up over two days last year. Read More   CIOs Share How They Made the Leap to CEO CIOs who won the CEO job talk candidly about the relentless pressure for profits, the ultimate accountability and what they wish they'd known as CIO. Read More   Ten tech titans and their temper tantrums Just because you're an innovative tech industry heavyweight doesn't mean you can't throw a good fit when you don't get your way Read More
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